FAQ

Q: How long does it take to assemble?

A: 5-15 minutes (Depends on your preparation).

Q: Which engraving software is supported?

A: LaserGrbl (Free)(Win XP, Win 7, Win 8, Win 10, Win 11)

LightBurn (Paid-30 Day Free Trial)(Mac OS, Linux, Win XP, Win 7, Win 8, Win 10, Win 11)

Q: What materials can be engraved?

A: Metal, Glass, Ceramic, Wood, plastic (opaque), cloth, leather, and other materials that can be burned by laser.

Q: Can I engrave metal and stainless steel?

A: You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

Q: How many hours can Atomstack Laser Engraving Machine work continuously?

A: 24 hours (In a well-ventilated environment).

Q: Can the laser module be replaced?

A: Yes, but the Laser Module input voltage needs to support 12V.

Q: How long is the warranty period?

A: 1 Year for laser machines & laser modules. (We will send you the corresponding non-artificially damaged parts for free).

Q: Is it possible to engrave cylindrical surfaces?

A: Need to purchase Atomstack R3 Rotary Roller as an accessory to sculpt the cylindrical surface.